Taareekh
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Terms & Conditions

1. Introduction and acceptance

These Terms & Conditions ("Terms") govern your use of Taareekh — the website taareekh.com, the web app at app.taareekh.com, and the Taareekh Android and iOS apps (together, the "Service"). The Service is operated by WebSquare Software Private Limited, a private limited company incorporated under the Companies Act, 2013 (CIN: [CIN], GSTIN: 08AAACW8557H1ZW), having its registered office at 311, Third Floor, Center Tower, Central Spine Road, Sector 2, Vidhyadhar Nagar, Jaipur, Rajasthan 302039, India ("Taareekh", "we", "us").

You accept these Terms and our Privacy Policy by ticking the acceptance checkbox when you sign up. We record the date, time and version of the Terms you accepted. Logging in or paying for the Service also confirms your acceptance. If you do not agree, do not use the Service. These Terms are an electronic record under the Information Technology Act, 2000 and do not require a physical or digital signature.

Definitions

  • Firm / Account Owner — the advocate or law firm that registers and holds the subscription.
  • Associate — a person the Account Owner adds to their firm on the Service.
  • User — any Account Owner or Associate using the Service.
  • Client — a person whose case details a User records on the Service. Clients do not hold Taareekh accounts.
  • Firm Data — clients, cases, hearings, notes, documents and other content Users enter.
  • Wallet Credits — prepaid credits used to send Tareekh Alerts (WhatsApp messages) to Clients.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter a contract in India to use the Service. The Service is intended for advocates enrolled with a State Bar Council, their associates and office staff.

  • Passwordless login. Accounts use one-time passwords (OTP) sent to your verified mobile number and email. Registration requires verifying both. You are responsible for keeping your phone and email secure; anyone who receives your OTP can access your account.
  • Optional device lock. You may enable fingerprint or face lock on your own device. This is controlled by you and is stored on your device.
  • Accurate details. You must provide true, current information and keep it updated. We may verify your Bar Council enrolment and other details, and may suspend an account that gives false information.
  • Owners and Associates. The Account Owner can add Associates and decide, case by case, whether each Associate can view or edit a case. The Account Owner can see and edit all of the firm's cases. The Account Owner is responsible for the actions of their Associates on the Service.
  • One firm at a time. An Associate's mobile number can be active in only one firm at a time. An Associate can leave a firm at any time from their profile, or the Account Owner can remove them. Either way, the Associate immediately loses access to that firm's cases, the firm keeps all its data, and the Associate is free to join another firm.
  • Account security. Tell us immediately at support@taareekh.com if you suspect unauthorised access.

3. The Service and acceptable use

Taareekh is a practice-management tool. It lets Users record clients, cases and hearing dates, track hearing outcomes, receive reminders, generate case history and NOC documents, manage Associates, and send Tareekh Alerts to Clients.

Taareekh is not a legal service. We do not give legal advice, represent anyone, or verify court data. Hearing dates, case status and documents are only as accurate as what Users enter. You remain fully responsible for tracking court listings, meeting deadlines and your professional duties under the Advocates Act, 1961 and Bar Council of India rules. A missed or wrong reminder does not shift that responsibility to us.

You agree not to:

  • use the Service to solicit clients or advertise legal services in breach of Bar Council of India rules;
  • send Tareekh Alerts or other messages to anyone who has not consented to receive them, or send spam, promotional or abusive content;
  • upload content that is unlawful, defamatory, infringing, or that you have no right to store;
  • try to access another firm's data, probe or disrupt our systems, or bypass rate limits or security controls;
  • copy, resell, reverse-engineer or build a competing product from the Service;
  • share one account among people who should each have their own login.

4. Subscriptions, payments and refunds

Taareekh has a single yearly plan with all features, currently offered at ₹499 per year (regular price ₹999), inclusive of GST, billed in Indian Rupees (INR) in advance after the free trial. The price shown on the pricing page at the time of purchase applies to that year. All prices include GST; a GST invoice is issued for every payment. Discounted prices are promotional and may change for future renewals.

  • Free trial. Every new firm gets a 90-day free trial. There is no lifetime free plan: after the 90 days, you must buy a paid plan to keep using the Service. If you do not buy a plan, your account and data are kept and are not deleted for non-payment, but access is paused until you buy a plan.
  • Payments. Payments are processed by Atom Technologies (NTT DATA Payment Services India). We do not store your card, UPI or net-banking details. The payment provider's own terms also apply.
  • Activation. Your plan activates immediately after successful payment. The Service is delivered digitally; nothing is shipped.
  • Renewal. Plans do not auto-renew and we never charge you automatically. We remind you before your plan expires, and you renew manually. If a plan expires, your account and data are kept and are not deleted, but the Service is paused until you renew.
  • Plan changes. If we introduce more plans later, upgrades will take effect immediately and downgrades from the next billing period.
  • Price changes. We may change prices with at least 30 days' notice. Changes apply from your next renewal, not to a period already paid for.
  • Cancellation. Because plans do not auto-renew, there is nothing to cancel: if you do not want to continue, simply do not renew. Your plan stays active until the end of the period already paid for.
  • Refunds. Subscription fees are non-refundable, including for unused time. Please use the 90-day free trial to decide before you pay. This does not affect the refunds described in sections 8 and 9. If you are charged twice or charged for a failed transaction, we refund the extra amount to the original payment method within 5–7 working days of confirming it. Write to support@taareekh.com with your transaction ID. If you raise a chargeback or payment dispute with your bank instead, we may pause the account until it is resolved. See our Refund & Cancellation Policy.
  • Taxes. You are responsible for any taxes other than the GST we collect.

5. Wallet credits and Tareekh Alerts

Tareekh Alerts are reminders sent to your Clients on WhatsApp. They are paid for with prepaid Wallet Credits, bought separately from your subscription. Standard charges may apply.

  • Charging. Each Tareekh Alert sent uses the number of credits shown in the app at the time of sending. If an alert fails to send, its credits are returned to your wallet.
  • No cash value. Credits are not money. They cannot be withdrawn, transferred to another firm, or exchanged for cash. [Choose: Credits do not expire. / Credits expire 12 months after purchase.] Unused credits are not refunded, except where a purchase was charged in error.
  • Your three alert triggers. For each case you can switch on or off: an alert when a next date is set, an alert the day before the hearing, and an alert on the hearing day.
  • Client consent is your responsibility. Turn on alerts only for Clients who have agreed to receive WhatsApp messages from you. If a Client asks to stop, switch alerts off for them. You are responsible for the accuracy of the dates and details sent.
  • Templates and platform rules. Alerts are sent through WhatsApp Business using templates approved by Meta. Wording is limited to approved templates. Meta or WhatsApp may block, delay or restrict messages; we are not responsible for delivery failures caused by them or by the Client's phone.
  • Misuse. We may suspend alerts for an account that receives spam complaints or breaks WhatsApp's policies.

6. Your data, confidentiality and intellectual property

You own your Firm Data. We store and process it only to run the Service for you, as described in our Privacy Policy. We do not sell it and do not use it for advertising.

  • Licence to us. You give us a limited licence to host, copy, process and display Firm Data only as needed to provide, secure and support the Service.
  • Client data. When you enter a Client's personal data, you act as the person deciding why and how it is used (a Data Fiduciary under the Digital Personal Data Protection Act, 2023), and we process it on your behalf. You confirm you have a lawful basis to record it and to send Clients reminders.
  • Confidentiality. We treat Firm Data as confidential. Our staff access it only with your permission (for example, through a support request you raise), to respond to a security incident, or to meet a legal requirement. Every such access is logged.
  • Privilege. Using Taareekh does not waive any advocate–client privilege. Do not upload material you are not permitted to store with a third-party service provider.
  • Our IP. The Taareekh name, logo, software, design and content are ours or our licensors'. You get a limited, non-transferable right to use the Service during your subscription. Nothing else is transferred to you.
  • Feedback. If you send suggestions, we may use them without any obligation to you.

7. Availability, disclaimers and liability

We work to keep the Service available and your data backed up, but we do not promise it will be uninterrupted or error-free. Planned maintenance will be announced in advance where possible.

  • As is. The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose.
  • Reminders are an aid. Push notifications and Tareekh Alerts depend on phones, networks, Google, Apple and Meta. They can be delayed or fail. Always keep your own check on court listings.
  • Limit of liability. We are not liable for indirect or consequential loss — including lost fees, lost clients, adverse court orders, costs or damage to reputation — arising from use of the Service or a missed reminder. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim or ₹5,000, whichever is higher.
  • Exceptions. Nothing in these Terms limits liability that cannot be limited under Indian law, such as liability for fraud, gross negligence or wilful misconduct. The limit above also does not apply to a personal data breach caused by our failure to keep reasonable security safeguards.
  • Indemnity. You agree to compensate us for claims, losses and costs arising from your breach of these Terms, the content you upload, or messages sent to Clients without their consent.
  • Events beyond control. We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of hosting providers, internet failures, government action or natural disasters.

8. Suspension, termination and your data afterwards

You can stop using the Service and request account closure at any time by writing to support@taareekh.com or from Settings.

  • Our right to suspend. We may suspend or close an account, with notice where practical, for non-payment, breach of these Terms, misuse of messaging, a security risk, or a legal requirement. If we close your account without any breach on your part, we refund the unused part of your subscription and your unused Wallet Credits.
  • Export before you leave. You can export your case history and documents from the app before closing your account.
  • Deletion. We never delete your data just because a plan expired or was not renewed. After you ask us to close your account, we delete or anonymise Firm Data within 90 days, except data we must keep by law (for example, payment and GST records, which are kept for at least 8 years under tax law).
  • Associates leaving. When an Associate leaves or is removed, they lose access to the firm's cases immediately. The firm's data stays with the firm.
  • What survives. Sections on fees owed, liability, indemnity, IP and disputes continue after termination.

9. Disputes, changes and contact

These Terms are governed by the laws of India. Courts at Jaipur, Rajasthan have exclusive jurisdiction, subject to any dispute first being raised with us in writing so we can try to resolve it within 30 days.

  • Changes to these Terms. We may update these Terms. For material changes we will notify you by email or in the app at least 15 days before they take effect. If you do not accept a material change, you may close your account before it takes effect and we will refund the unused part of your subscription. Continuing to use the Service after that means you accept the updated Terms.
  • Entire agreement. These Terms, the Privacy Policy and the pricing shown at purchase are the full agreement between you and us about the Service.
  • Severability. If any part is found unenforceable, the rest stays in effect.

Grievance Officer (under the IT Act, 2000 and the IT Rules, 2021)

Mr. MK Palsania, Grievance Officer
WebSquare Software Private Limited, 311, Third Floor, Center Tower, Central Spine Road, Sector 2, Vidhyadhar Nagar, Jaipur, Rajasthan 302039
Email: grievance@taareekh.com
We acknowledge complaints within 24 hours and resolve them within 15 days.

General support: support@taareekh.com

Annexure A — Data processing terms (client data)

This annexure applies when we process your Clients' personal data on your behalf as your Data Processor under the DPDP Act.

  • Instructions. We process Client data only to provide the Service to you, and not for any purpose of our own.
  • Sub-processors. We use the service providers listed in section 4 of our Privacy Policy. We will tell you before adding a new category of provider, and we hold each one to protections at least as strong as these.
  • Security. We keep reasonable security safeguards, including access controls, encryption in transit and separation between firms.
  • Breach notice. If a personal data breach affects your Client data, we will inform you within 48 hours of becoming aware of it, with the details you need to meet your own duties, and we will help you notify the Data Protection Board and affected Clients.
  • Requests. If a Client contacts us directly about their data, we will forward the request to you.
  • End of service. When your account is closed, you can export your data first; we then delete Client data as described in section 8.

Version 1.0 · Effective 11 October 2026